Frequently Asked Questions

Attention: Please check our FAQs below before contacting us.

When you register or request a new password you should received an email with a new password within 5 minutes.

If you have issues receiving a password, Please contact us and we will provide you with a new password.

Season Ticket holders can access the system by enterring their Customer Number and Postcode. The Customer number will be printed on your ticket.

Pressing View Stream will take you direct to the stream.

Note that we have a security check which allows only one IP address (internet connection) per day using the customer number. Do not give your customer number details to anybody else, otherwise you will not be able to watch the stream.

Th emain reason you will see this is that your postcode does not match the details we hold. Please contact your club Ticket office to update your details.

Support on matchdays will be limited. Please try to access the system at least 24 hours prior to a match. If accessing outwith streaming times, you will be see message saying the system is offline (iOS users may see an error message but that will disappear once the stream is running).

You can try and contact us using the Chat option on matchday but it may take longer to respond to your query.

Yes, currently due to the coronavirus situation fans are able to view the stream within the UK (other licenses permitting on a match per match basis).

You will need to register and supply a password. You will then see a Paypal button on the home page to allow you to purchase the stream.

Season Ticket Holders do not need to register.

Pay per View users will require to register before being able to purchase a game. Registration is free and the process is provided by

We set you up with your default club, but your registration will work for any club affiliated with this website.